Oh it has been such a long time since Co-Vid turned up rather rudely. We missed you all so much.
There is a bit of confusion at the moment about how pubs operate in the ‘new environment’. So this is to let you know what we are doing.
We are trying to make a ‘Pub-Going-Experience’ as ‘normal’ as possible – whilst, of course, making sure it is a safe environment for everyone.
Please read these rules carefully. We are doing our best to follow the rules that are being set for us – and these are changing very quickly. We are doing our best. We have never lived through a Global Epidemic before. It is as new to us as it is to you. We are doing our best – but please bear with us. We do find that a smile makes all the difference.
Bookings – These are ‘recommended’ but not ‘required’. We are taking ‘Walk-Ins’, subject to capacity. We have needed to take a few tables out of service to provide Social Distancing space. We strongly recommend booking on Sundays for Roasts.
Size of Groups – We cannot host groups of more than 6 people. These can be from up to six households. If you are looking for a family booking with more than 6 people please let us know – as it is possible that there may be exceptions to this rule. Such bookings will be set in our Moroccan Garden area which will be separate from the Main Room of the pub.
Service – We will happily take your orders from your table or, subject to capacity, we will also take orders at the bar. We are finding a lot of people have really missed ordering at the bar. To ensure we are compliant with guidance we reserve areas of the bar for service and ask that customers do not remain there after being served.
Ordering - There is absolutely no need to download an App to process your order on-line. We think a nice smile from our staff, a pen and a pad works just as well and is much more pleasant.
Payment – We will happily take cash, but we would prefer a card payment instead, if this is convenient.
Sanitiser – Loads of it everywhere. Please help yourself at all times.
Social Distancing – We are limited a bit by our physical size. It is not possible to have a ‘One Way’ system around the bar, so we just politely ask for everyone to be a little patient and let others go by at the identified ‘pinch-points’.
Contact Details – We required by law to collect Contact Details for our customers. These are retained discreetly for 21 days and then destroyed. They will NOT be used for any marketing purposes, only for the Test & Trace initiative.
In addition to the above requests – PLEASE ENJOY YOURSELVES! We’ve missed you all and love having you back.
If you have any queries – please let us know.
PS – Are you all over 18? We do need to check that you are all over 18. This is not a Covid-Thing, but rather this applies all year long. It’s not that we don’t like kiddies, it’s just that we have a term in our Licence which means we need to be a Munchkin-Free Zone at all times. We really hope this won’t be a problem.